Frequently Asked Questions

Here are answers to some of the questions we hear most often:

Q: Where are you located?
A: We have complete facilities in both Loveland and Fort Collins. For maps showing both locations, along with phone numbers and office hours, visit our "Contact Us" page on this web site.

Q: What is Physical and Occupational Therapy?
A: Therapy is a treatment method that addresses healing and prevention of injuries and disabilities. We focus on pain relief, promoting healing, and restoring function and movement, as well as patient education. Physical Therapists have advanced college degrees and are licensed by the State of Colorado. Occupational Therapists have advanced college degrees and are licensed by a national organization and the State of Colorado.

Q: What are Foothills' specialties?
A: We specialize in the treatment of orthopedic, sport, spine, hand and TMJ diagnoses. We also have added Vestibular Rehabilitation for vertigo, dizziness and imbalance as well as Kinesiotaping and Medical Bike Fit. Our constant goal is to create a friendly, positive atmosphere, provide an optimum level of care, and be the preferred provider of Physical and Occupational Therapy in this region.

Q: Do you accept my insurance?
A: Most likely, since we are providers for over 300 insurance companies, including all major carriers, Medicare, & all Medicare Advantage plans. To view a partial listing of accepted major insurance carriers, visit our "insurance coverage" page on this web site. 

Note: If your insurance carrier is not listed on our web site, or if you have other questions, please call us.

If you visit your insurance company's web site, you may have difficulty finding Foothills Orthopedic & Sport Therapy, P.C. in their "network." Please note that many insurance company web sites are often inaccurate and/or slow in updating their database. So, please call us first and we can quickly tell you if we are a provider for your health plan.

Q: Do I need a referral to come to you? And what is an "authorization?"
A: Colorado is considered a "direct access" state where patients may refer themselves to Physical Therapy without a doctor's referral (or prescription). However, your insurance policy may require a doctor's referral or authorization.

If your insurance policy is an HMO plan, the insurance company generally requires an authorization for you to see any specialist. Your "Primary Care Physician" (PCP) will often do the authorization for Therapy.

Again, if you're unsure, please call us.

Q: Do you bill my insurance?
A: Yes, as a courtesy to our patients we will bill your primary insurance if you give us complete and accurate information, along with a copy of your current insurance card. If a balance is due from you, we accept cash, check, VISA, MasterCard, Discover, and debit cards.

Q: What if I don't have any Health Insurance?
A: If you do not have any Health Insurance, we can offer a cash discount.  Please contact one of our offices for more information 

Q: What shall I bring for my first visit?
A: Please bring your current insurance card, any prescription/referral slips for therapy from your physician's office, and wear loose, comfortable clothing. We do provide shorts and gowns, if needed.  If you are having a Medical Bike Fit, you should bring your bicycle along with all the gear you usually have for a bike ride (including shoes, helmet, glasses, gloves, etc).

Q: What will the Therapist do on my first visit and how long will my appointments last?
A: Usually, the Therapist will review your medical history and do an assessment of your injury. He/she will then assess pain, flexibility, range-of-motion, strength, and balance. A treatment plan will be developed and a home exercise program, if needed. Depending on the severity of your condition, not all of the above may be performed at your first visit. Please allow one hour for the Initial Evaluation and 30-45 minutes for subsequent visits.

Q: How often will I need to come for Therapy?
A: This depends on your diagnosis and what your physician may have prescribed; however, patients are generally seen twice a week.