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Frequently Asked Questions
Here are the answers to some of the questions we hear most often:
Q: Where are you located?
A: We have complete facilities in both Loveland and Fort Collins. For
maps showing both locations, along with phone numbers and office hours,
visit our "Contact Us" page on this web site.
Q: What is Physical and Occupational Therapy?
A: Therapy is a treatment method that addresses healing and prevention
of injuries and disabilities. We focus on pain relief, promoting
healing, and restoring function and movement, as well as patient
education. Physical Therapists have advanced college degrees and are
licensed by the State of Colorado. Occupational Therapists have
advanced college degrees and are licensed by a national organization.
Q: What are Foothills' specialties?
A: We specialize in the treatment of orthopedic, sport, spine, hand and TMJ diagnoses. We also have added vestibular rehabilitation for vertigo, dizziness and imbalance. Our constant goal is to create a friendly, positive atmosphere, provide an optimum level of care, and be the preferred provider of Physical and Occupational Therapy in this region.
Q: Do you accept my insurance?
A: Most likely, since we are providers for over 300 insurance
companies, including all major carriers, such as Medicare. To view a
complete listing of accepted major insurance carriers, visit our
"insurance coverage" page on this web site, or just CLICK HERE.
Note: If your insurance carrier is not listed on our web site, or if you have other questions, please call us.
If you visit your insurance company's web site, you may have difficulty finding Foothills
Orthopedic & Sport Therapy, P.C. in their "network." Please note that many insurance
company web sites are often inaccurate and/or slow in updating their database. So, please
call us first and we can quickly tell you if we are a provider for your health plan.
Q: Do I need a referral to come to you? And what is an "authorization?"
A: Colorado is considered a "direct access" state where patients may
refer themselves to Physical Therapy without a doctor's referral (or
prescription). However, your insurance policy may require a doctor's
referral or authorization.
If your insurance policy is an HMO plan, the insurance company generally requires an
authorization for you to see any specialist. Your "Primary Care Physician" (PCP) will
often do the authorization for Therapy.
Again, if you're unsure, please call us.
Q: Do you bill my insurance?
A: Yes, as a courtesy to our patients we will bill your primary
insurance if you give us complete and accurate information, along with
a copy of your current insurance card. If a balance is due from you, we
accept cash, check, VISA, MasterCard, Discover, and debit cards.
Q: What shall I bring for my first visit?
A: Bring your current insurance card, any prescription/referral slips
for therapy from your physician's office, and wear loose, comfortable
clothing. We do provide shorts and gowns, if needed.
Q: What will the Therapist do on my first visit?
A: Usually, the Therapist will review your medical history and do an
assessment of your injury. He/she will then assess pain, flexibility,
range-of-motion, strength, and balance. A treatment plan will be
developed and a home exercise program, if needed. Depending upon the
severity of your condition, not all of the above may be performed at
your first visit. We usually allow one hour for the Initial Evaluation
and 30-45 minutes for subsequent visits.
Q: How often will I need to come for Therapy?
A: This depends on your diagnosis and what your physician has prescribed.
Most therapy visits are usually two times a week.
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